Frequently Asked Questions
Everything you need to know about your Rosefield experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that personalized items and earrings are final sale.
Are your jewelry pieces water-resistant?
Our jewelry is crafted with high-quality materials, but to maintain the luster and longevity of the plating, we recommend removing pieces before swimming or showering.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's progress in real-time.
Do you offer a warranty on watches?
Yes, all Rosefield watches come with a two-year limited warranty covering manufacturing defects from the original date of purchase.